Privacy Policy

Last Updated: April 29, 2026

At Assured Hands Janitorial Services, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and service location when you request a quote or book our services.
• Communication Data: Information you provide when you contact us via phone, email, or our contact form.
• Service Information: Details about the cleaning services you request, service preferences, and appointment history.
• Website Usage Data: IP address, browser type, pages visited, and time spent on our website (collected automatically through cookies).

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our cleaning services
• Respond to your inquiries and service requests
• Schedule appointments and send service reminders
• Process payments and maintain billing records
• Send promotional emails about special offers (with your consent)
• Improve our website and customer experience
• Comply with legal obligations and resolve disputes

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, scheduling software)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Cookies: Manage cookie preferences through your browser settings

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Assured Hands Janitorial Services
122 America Ave, Maple, ON L6A 3E7, Canada
Phone: +1 437-778-3323
Email: info@assuredhand.ca

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